/* ===== KI-Vertrieb Kundenportal – Dark (Standard) + Light ===== */
:root{
  --acc:#2f8bff; --acc-d:#1e6fe0; --acc-soft:rgba(47,139,255,.14);
  --ok:#1f9d57; --warn:#f5a623; --danger:#e5484d;
  --radius:14px; --maxw:1180px;
  --font:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;
}
:root,[data-theme="dark"]{
  --bg:#0d1117; --bg2:#0a0e14; --panel:#161c26; --panel2:#1c2430;
  --ink:#e8ecf3; --muted:#8b95a6; --line:#252e3b; --line2:#313c4d;
  --side:#0a0e15; --input:#0f1620; --shadow:0 12px 34px rgba(0,0,0,.45);
}
[data-theme="light"]{
  --bg:#eef1f6; --bg2:#e6eaf1; --panel:#ffffff; --panel2:#f7f9fc;
  --ink:#15202b; --muted:#5b6675; --line:#e4e8ef; --line2:#d4dae3;
  --side:#ffffff; --input:#ffffff; --shadow:0 12px 34px rgba(20,40,80,.10);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:var(--font);background:var(--bg);color:var(--ink);line-height:1.55;-webkit-font-smoothing:antialiased}
a{color:var(--acc);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-size:26px;font-weight:800;letter-spacing:-.3px;margin:0 0 6px}
h2{font-size:18px;font-weight:700;margin:0 0 14px}
.lead{color:var(--muted);margin:0 0 22px;font-size:15px}
.muted{color:var(--muted)}
.sm{font-size:12.5px}

/* ---------- Auth (Login/Register) ---------- */
.auth-wrap{height:100svh;min-height:0;display:grid;place-items:center;padding:18px;overflow:hidden;
  background:
    radial-gradient(900px 520px at 15% 10%,rgba(47,139,255,.22),transparent 58%),
    radial-gradient(720px 480px at 95% 95%,rgba(31,157,87,.12),transparent 58%),
    linear-gradient(145deg,var(--bg2),var(--bg))}
.auth-card{width:min(100%,920px);height:min(540px,calc(100svh - 36px));min-height:0;background:var(--panel);
  border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow);overflow:hidden;
  display:grid;grid-template-columns:.95fr 1.05fr}
.auth-side{position:relative;display:flex;flex-direction:column;justify-content:space-between;gap:20px;
  padding:30px;background:linear-gradient(145deg,rgba(47,139,255,.20),rgba(22,28,38,.96));
  border-right:1px solid var(--line)}
.auth-main{min-height:0;display:flex;flex-direction:column;justify-content:center;padding:34px 38px;overflow:hidden}
.auth-title{margin-bottom:18px}
.auth-kicker,.eyebrow{margin:0 0 10px;color:var(--acc);font-size:12px;font-weight:800;letter-spacing:.9px;text-transform:uppercase}
.auth-card h1{font-size:30px;line-height:1.08;letter-spacing:-.6px;margin:0 0 8px}
.auth-card .sub{color:var(--muted);margin:0;font-size:14.5px}
.auth-side h2{position:relative;z-index:1;font-size:28px;line-height:1.12;letter-spacing:-.6px;margin:0 0 12px}
.auth-side p{position:relative;z-index:1;color:var(--muted);font-size:14.5px;line-height:1.6;margin:0;max-width:320px}
.security-card{position:relative;z-index:1;display:grid;grid-template-columns:54px 1fr;gap:14px;align-items:center;
  border:1px solid rgba(255,255,255,.14);border-radius:18px;background:rgba(10,14,21,.32);padding:16px;
  box-shadow:0 18px 34px rgba(0,0,0,.18)}
.security-icon{width:54px;height:54px;border-radius:15px;background:var(--acc-soft);color:var(--acc);
  display:flex;align-items:center;justify-content:center}
.security-icon svg,.auth-proof svg{width:24px;height:24px;stroke:currentColor;stroke-width:2;fill:none;stroke-linecap:round;stroke-linejoin:round}
.security-card strong{display:block;font-size:15px;line-height:1.25;margin-bottom:3px}
.security-card span{display:block;color:var(--muted);font-size:12.5px;line-height:1.35}
.auth-proof{position:relative;z-index:1;display:grid;gap:10px}
.auth-proof span{display:flex;align-items:center;gap:10px;border:1px solid rgba(255,255,255,.12);background:rgba(255,255,255,.055);
  border-radius:12px;color:var(--ink);font-size:13px;font-weight:700;padding:10px 12px}
.auth-proof svg{width:18px;height:18px;flex:0 0 18px;color:var(--acc)}
.auth-proof span:nth-child(3) svg{width:20px;stroke:none}
.auth-form{gap:12px}
.auth-form input{padding:11px 12px}
.auth-form .btn{margin-top:2px;width:100%}
.auth-links{display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-top:16px;color:var(--muted);font-size:13.5px}
.hint{margin:0;color:var(--muted);font-size:12.5px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;color:var(--ink);margin-bottom:22px;text-decoration:none}
.auth-brand{position:relative;z-index:1;margin-bottom:0}
.brand .logo{width:38px;height:38px;border-radius:11px;background:linear-gradient(135deg,var(--acc),var(--acc-d));
  color:#fff;display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:800}
.alt{margin:16px 0 0;font-size:14px;color:var(--muted)}
.linkbtn{background:none;border:none;color:var(--acc);cursor:pointer;font:inherit;padding:0;text-decoration:underline}
.inline{display:inline}

.auth-register{height:min(680px,calc(100svh - 24px))}
.auth-register .auth-main{justify-content:flex-start;overflow-y:auto;padding:24px 38px}
.auth-register .auth-title{margin-bottom:12px}
.auth-register h1{font-size:26px}
.auth-register .form{gap:10px}
.auth-register input{padding:10px 12px}
.auth-register .cf-turnstile{margin:0}
.auth-register .btn{padding:11px 18px}

/* ---------- Forms ---------- */
.form{display:grid;gap:14px}
.form.wide{max-width:680px}
.form label{display:grid;gap:6px;font-size:13.5px;font-weight:600;color:var(--ink)}
.form label.check{grid-auto-flow:column;justify-content:start;align-items:center;gap:9px;font-weight:500;color:var(--muted)}
input,select,textarea{width:100%;background:var(--input);border:1px solid var(--line2);border-radius:10px;
  padding:12px 13px;font:inherit;color:var(--ink);outline:none;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--acc);box-shadow:0 0 0 3px var(--acc-soft)}
input[disabled]{opacity:.6}
input[type=checkbox]{width:auto;accent-color:var(--acc)}
textarea{resize:vertical}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:linear-gradient(135deg,var(--acc),var(--acc-d));
  color:#fff;border:none;border-radius:11px;padding:13px 20px;font:inherit;font-weight:700;font-size:15px;cursor:pointer;
  transition:filter .15s,transform .1s;text-decoration:none}
.btn:hover{filter:brightness(1.08);text-decoration:none}
.btn:active{transform:translateY(1px)}
.btn.sm{padding:8px 14px;font-size:13.5px;border-radius:9px}
.btn.ghost{background:transparent;border:1px solid var(--line2);color:var(--ink)}
.btn.danger{background:transparent;border:1px solid var(--danger);color:var(--danger)}
.btn.danger:hover{background:var(--danger);color:#fff}
.btnrow{display:flex;gap:12px;flex-wrap:wrap}
.cf-turnstile{margin:2px 0}

/* ---------- Alerts ---------- */
.alert{border-radius:11px;padding:12px 15px;font-size:14px;margin:0 0 14px;border:1px solid transparent}
.alert.ok{background:rgba(31,157,87,.12);border-color:rgba(31,157,87,.4);color:#34c77b}
.alert.err{background:rgba(229,72,77,.12);border-color:rgba(229,72,77,.4);color:#ff7a7e}
.alert.info{background:var(--acc-soft);border-color:rgba(47,139,255,.4);color:var(--acc);word-break:break-all}

/* ---------- App layout ---------- */
.layout{display:flex;min-height:100vh}
.sidebar{width:256px;flex:0 0 256px;background:var(--side);border-right:1px solid var(--line);
  display:flex;flex-direction:column;padding:20px 14px;position:sticky;top:0;height:100vh;overflow-y:auto}
.sidebar .brand{margin-bottom:24px;padding:0 6px}
.menu{display:flex;flex-direction:column;gap:3px}
.menu-sep{font-size:11px;font-weight:800;letter-spacing:.6px;text-transform:uppercase;color:var(--muted);
  padding:16px 10px 6px}
.mi{display:flex;align-items:center;gap:11px;padding:11px 12px;border-radius:10px;color:var(--ink);
  font-weight:600;font-size:14.5px;text-decoration:none;transition:background .14s}
.mi:hover{background:var(--panel2);text-decoration:none}
.mi.active{background:var(--acc-soft);color:var(--acc)}
.mi .ic{width:20px;text-align:center;font-size:15px;opacity:.9}
.side-foot{margin-top:auto;padding-top:14px;border-top:1px solid var(--line);display:grid;gap:3px}
.themebtn{display:flex;align-items:center;gap:11px;padding:11px 12px;border-radius:10px;border:none;background:none;
  color:var(--ink);font:inherit;font-weight:600;font-size:14.5px;cursor:pointer;text-align:left}
.themebtn:hover{background:var(--panel2)}
.mi.logout{color:var(--muted)}

.content{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{height:60px;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 28px;
  background:var(--bg2);position:sticky;top:0;z-index:5}
.topbar .who{color:var(--muted);font-size:14px}
.badge{display:inline-block;background:var(--acc);color:#fff;font-size:11px;font-weight:700;padding:2px 8px;border-radius:20px;margin-left:6px;vertical-align:middle}
.page{padding:28px;max-width:var(--maxw);width:100%}

.navtoggle{display:none;position:fixed;top:12px;right:14px;z-index:40;background:var(--panel);border:1px solid var(--line);
  color:var(--ink);width:42px;height:42px;border-radius:11px;font-size:19px;cursor:pointer}

/* ---------- Cards / panels ---------- */
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:26px}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:20px;
  text-decoration:none;color:var(--ink);transition:transform .12s,border-color .15s,box-shadow .2s}
a.card:hover{transform:translateY(-3px);border-color:var(--acc);box-shadow:var(--shadow);text-decoration:none}
.card-ic{width:42px;height:42px;border-radius:11px;background:var(--acc-soft);color:var(--acc);
  display:flex;align-items:center;justify-content:center;font-size:20px;margin-bottom:12px}
.card-num{font-size:28px;font-weight:800;line-height:1}
.card-lbl{color:var(--muted);font-size:13.5px;margin-top:4px}

.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px;margin-bottom:20px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:20px}

.listrow{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}
.listrow:last-of-type{border-bottom:none}
.tag{display:inline-block;background:var(--panel2);border:1px solid var(--line2);color:var(--muted);
  font-size:11.5px;font-weight:700;padding:2px 9px;border-radius:20px;vertical-align:middle}
.tag.upd{background:var(--acc-soft);color:var(--acc);border-color:transparent}

/* ---------- Status pills ---------- */
.status{display:inline-block;font-size:12px;font-weight:700;padding:3px 11px;border-radius:20px}
.s-neu{background:var(--acc-soft);color:var(--acc)}
.s-inbearbeitung{background:rgba(245,166,35,.16);color:var(--warn)}
.s-erledigt,.s-fertig{background:rgba(31,157,87,.16);color:var(--ok)}

/* ---------- Tables ---------- */
.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th,.tbl td{text-align:left;padding:12px 12px;border-bottom:1px solid var(--line);vertical-align:top}
.tbl th{font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:var(--muted);font-weight:700}
.tbl tr:hover td{background:var(--panel2)}
.actions{display:flex;gap:8px;flex-wrap:wrap}
.actions form{margin:0}

/* ---------- Search / filter ---------- */
.searchbar{display:flex;gap:10px;margin-bottom:18px;flex-wrap:wrap}
.searchbar input{max-width:420px}
.filterbar{display:flex;gap:8px;margin-bottom:18px;flex-wrap:wrap}
.chip{padding:7px 14px;border-radius:20px;border:1px solid var(--line2);color:var(--muted);font-size:13.5px;font-weight:600}
.chip.on{background:var(--acc);color:#fff;border-color:var(--acc)}
.chip:hover{text-decoration:none}

/* ---------- Request cards ---------- */
.req .req-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:6px;flex-wrap:wrap}
.req .req-head strong{margin:0 8px}
.req-body{background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:14px;margin:12px 0;white-space:pre-wrap;font-size:14px}
.req-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}

/* ---------- Admin Livechat ---------- */
.livechat-app{display:grid;grid-template-columns:340px minmax(0,1fr);gap:18px;align-items:stretch}
.livechat-list,.livechat-thread{min-height:620px;margin-bottom:0}
.livechat-list{padding:16px;display:flex;flex-direction:column;min-width:0}
.livechat-head{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.livechat-head h2{margin:0;flex:1}
.livechat-head input{max-width:150px;padding:9px 10px;font-size:13px}
.lc-sessions{display:flex;flex-direction:column;gap:8px;overflow:auto;min-height:0;padding-right:3px}
.lc-session{display:block;color:var(--ink);text-decoration:none;border:1px solid var(--line);background:var(--panel2);border-radius:12px;padding:11px 12px}
.lc-session:hover{border-color:var(--acc);text-decoration:none}
.lc-session.active{background:var(--acc-soft);border-color:rgba(47,139,255,.5)}
.lc-session-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:3px}
.lc-session span:not(.lc-session-top):not(.nbadge){display:block;font-size:13px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lc-session small{display:block;color:var(--muted);font-size:12px;line-height:1.35;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lc-session em{display:block;color:var(--muted);font-style:normal;font-size:11.5px;margin-top:5px}
.livechat-thread{display:flex;flex-direction:column;padding:0;overflow:hidden}
.livechat-thread>h2,.livechat-thread>p{padding:22px}
.livechat-thread-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:18px 20px;border-bottom:1px solid var(--line);background:var(--panel)}
.livechat-thread-head h2{margin:0 0 3px}
.livechat-thread-head .actions{justify-content:flex-end}
.lc-meta{display:flex;gap:8px;flex-wrap:wrap;padding:12px 20px;border-bottom:1px solid var(--line);background:var(--panel2)}
.lc-messages{flex:1;min-height:0;overflow:auto;padding:20px;display:flex;flex-direction:column;gap:12px;background:linear-gradient(180deg,var(--panel),var(--bg))}
.lc-msg{max-width:min(760px,82%);border:1px solid var(--line);border-radius:14px;padding:11px 13px;background:var(--panel2);align-self:flex-start}
.lc-msg.user{align-self:flex-end;background:var(--acc);color:#fff;border-color:transparent}
.lc-msg.admin{background:rgba(47,139,255,.12);border-color:rgba(47,139,255,.32)}
.lc-msg.bot{background:rgba(31,157,87,.10);border-color:rgba(31,157,87,.28)}
.lc-msg-label{font-size:11px;text-transform:uppercase;letter-spacing:.45px;font-weight:800;color:var(--muted);margin-bottom:4px}
.lc-msg.user .lc-msg-label{color:rgba(255,255,255,.78)}
.lc-msg-text{white-space:pre-wrap;font-size:14px;line-height:1.5}
.lc-msg-foot{display:flex;align-items:center;gap:10px;justify-content:space-between;margin-top:8px;font-size:11.5px;color:var(--muted)}
.lc-msg.user .lc-msg-foot{color:rgba(255,255,255,.75)}
.lc-msg-foot form{margin:0}
.lc-msg-foot button{border:0;background:none;color:inherit;text-decoration:underline;cursor:pointer;font:inherit;padding:0}
.lc-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;padding:14px;border-top:1px solid var(--line);background:var(--panel)}
.lc-composer textarea{min-height:54px;max-height:140px;resize:vertical}
@media(max-width:980px){
  .livechat-app{grid-template-columns:1fr}
  .livechat-list,.livechat-thread{min-height:auto}
  .lc-sessions{max-height:320px}
  .livechat-thread{min-height:620px}
}
@media(max-width:640px){
  .livechat-thread-head{flex-direction:column}
  .lc-composer{grid-template-columns:1fr}
  .lc-msg{max-width:94%}
}

/* ---------- Responsive ---------- */
@media(max-width:760px){
  .auth-wrap{padding:12px}
  .auth-card{width:min(100%,430px);min-height:0;max-height:calc(100svh - 24px);grid-template-columns:1fr}
  .auth-side{display:none}
  .auth-main{padding:24px}
  .auth-card h1{font-size:26px}
  .auth-title{margin-bottom:14px}
  .auth-form{gap:10px}
  input,select,textarea{padding:10px 11px}
  .auth-links{margin-top:12px;font-size:13px}
}

@media(max-height:640px){
  .auth-card{min-height:0}
  .auth-main{padding-top:24px;padding-bottom:24px}
  .auth-side{padding:26px}
  .auth-side h2{font-size:24px}
  .auth-side p{font-size:14px}
  .auth-title{margin-bottom:14px}
  .auth-form{gap:10px}
}

@media(max-width:860px){
  .grid2{grid-template-columns:1fr}
  .navtoggle{display:block}
  .sidebar{position:fixed;left:0;top:0;z-index:35;transform:translateX(-100%);transition:transform .25s;box-shadow:var(--shadow)}
  .sidebar.open{transform:translateX(0)}
  .topbar{padding:0 16px}
  .page{padding:18px 14px}
}

/* ===== Erweiterungen: Tickets, Workspace, Passwort-Abgleich ===== */
.pw-match{font-size:12.5px;font-weight:600;margin-top:6px;min-height:16px}
.pw-match.ok{color:var(--ok)}
.pw-match.bad{color:var(--danger)}

.tag.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;letter-spacing:.3px}
.tag.own{background:var(--acc-soft);color:var(--acc);border-color:transparent}

.rows-link tr{cursor:pointer}
.rows-link tbody tr:hover td{background:var(--panel2)}

.ticket-top{margin-bottom:10px}
.back{font-size:14px;color:var(--muted);text-decoration:none}
.back:hover{color:var(--acc)}
.ticket-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:6px 0 18px}
.inline-label{font-size:14px;color:var(--muted);display:inline-flex;align-items:center;gap:8px}

.thread{display:flex;flex-direction:column;gap:14px;margin-bottom:24px}
.msg{max-width:80%;border:1px solid var(--line);border-radius:14px;padding:12px 15px;background:var(--panel)}
.msg.them{align-self:flex-start;border-bottom-left-radius:4px}
.msg.me{align-self:flex-end;background:var(--acc-soft);border-color:transparent;border-bottom-right-radius:4px}
.msg-head{display:flex;align-items:baseline;gap:10px;justify-content:space-between;margin-bottom:6px}
.msg-head strong{font-size:13.5px}
.msg-body{font-size:14.5px;line-height:1.6;color:var(--ink);white-space:pre-wrap;word-wrap:break-word}

.note-box{display:flex;gap:14px;background:var(--acc-soft);border:1px solid var(--acc);border-radius:var(--radius);padding:16px 18px;margin-bottom:20px}
.note-box .note-ic{font-size:22px;line-height:1.2}
.note-box .note-title{font-weight:800;font-size:14px;margin-bottom:4px;color:var(--acc)}
.note-box .note-body{font-size:14.5px;line-height:1.6;white-space:pre-wrap}

.formrow{display:grid;grid-template-columns:2fr 1fr;gap:14px}
.formrow3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}
@media(max-width:560px){.formrow,.formrow3{grid-template-columns:1fr}.msg{max-width:92%}}

/* ===== Rechnungen ===== */
.inv-items{width:100%}
.inv-items th{font-size:12.5px;color:var(--muted)}
.inv-items td{vertical-align:middle}
.inv-items input{width:100%}
.inv-items .inv-line{white-space:nowrap;font-variant-numeric:tabular-nums}
.inv-sum-preview{margin:16px 0 4px;margin-left:auto;max-width:320px;display:flex;flex-direction:column;gap:6px}
.inv-sum-preview>div{display:flex;justify-content:space-between;gap:18px;font-size:14px;color:var(--muted)}
.inv-sum-preview>div strong{color:var(--ink);font-variant-numeric:tabular-nums}
.inv-sum-total{border-top:1px solid var(--line);margin-top:4px;padding-top:8px;font-size:16px}
.inv-sum-total span{color:var(--ink);font-weight:700}
.inv-sum-total strong{color:var(--acc);font-size:18px}
.twofa-state{display:flex;align-items:center;gap:14px;margin-top:12px;flex-wrap:wrap}

/* ===== Projekte ===== */
.proj-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;flex-wrap:wrap}

/* ===== Leistungskatalog (Rechnung/Angebot) ===== */
.svc-cat{margin:0 0 14px;border:1px solid var(--line);border-radius:12px;background:var(--panel2);overflow:hidden}
.svc-cat>summary{cursor:pointer;padding:11px 14px;font-weight:600;font-size:14px;list-style:none}
.svc-cat>summary::-webkit-details-marker{display:none}
.svc-cat[open]>summary{border-bottom:1px solid var(--line)}
.svc-groups{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:8px 18px;padding:12px 14px;max-height:340px;overflow-y:auto}
.svc-group h4{margin:6px 0 4px;font-size:12.5px;color:var(--acc);text-transform:uppercase;letter-spacing:.4px}
.svc-item{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13.5px;cursor:pointer}
.svc-item input{flex:0 0 auto}
.svc-item .svc-label{flex:1;min-width:0}
.svc-item .svc-price{color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap}

/* ===== Checkbox-Raster (Integrationen) ===== */
.checkgrid{border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin:4px 0;display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:6px 16px}
.checkgrid legend{padding:0 6px;font-size:13px;color:var(--muted)}
.token-box{display:flex;gap:10px;align-items:center;margin-top:10px;flex-wrap:wrap}
.token-box code{flex:1;min-width:0;word-break:break-all;background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:9px 11px;font-size:13px}
.codeblock{background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:12px 14px;overflow-x:auto;font-size:13px;line-height:1.5;white-space:pre}

/* ===== Mahnwesen-Marker ===== */
.tag-danger{background:rgba(229,72,77,.14);color:var(--danger);border-color:transparent;display:inline-flex;align-items:center;gap:4px}
.row-overdue td{background:rgba(229,72,77,.05)}

/* ===== Feedback-Board ===== */
.fb-item{display:flex;gap:14px;padding:14px 0;border-bottom:1px solid var(--line);align-items:flex-start}
.fb-item:last-child{border-bottom:none}
.vote-btn{display:flex;flex-direction:column;align-items:center;gap:2px;min-width:54px;padding:8px 6px;border:1px solid var(--line);border-radius:12px;background:var(--panel);color:var(--ink);font-weight:700;cursor:pointer;font-size:15px;line-height:1}
.vote-btn:hover{border-color:var(--acc);color:var(--acc)}
.vote-btn.voted{background:var(--acc);border-color:var(--acc);color:#fff}
.vote-btn span{font-size:14px}
.fb-vote{margin:0}
.fb-main{flex:1;min-width:0}
.fb-title{font-weight:700;font-size:15.5px;display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.fb-body{font-size:14px;line-height:1.55;margin-top:4px}
.fb-note{margin-top:8px;font-size:13.5px;background:var(--acc-soft);border-radius:8px;padding:8px 11px}
.fb-admin{margin-top:10px;display:flex;flex-direction:column;gap:8px}
.fb-admin-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin:0}
.fb-admin-row input[type=text]{flex:1;min-width:160px}
.fb-pending{background:rgba(229,72,77,.06);margin:0 -10px;padding:14px 10px;border-radius:10px}

/* ===== Mobile: Tabellen + Positions-Editor ===== */
@media(max-width:640px){
  /* Listen-Tabellen horizontal scrollbar statt Überlauf */
  .tbl{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch}
  /* Positions-Editor (Rechnung/Angebot) als gestapelte Karten */
  .inv-items{display:block;overflow:visible}
  .inv-items thead{display:none}
  .inv-items tbody,.inv-items tr,.inv-items td{display:block;width:auto}
  .inv-items tr.inv-row{border:1px solid var(--line);border-radius:12px;padding:10px 12px;margin-bottom:10px;background:var(--panel2)}
  .inv-items tr.inv-row:hover td{background:transparent}
  .inv-items td{border:none;padding:6px 0}
  .inv-items td::before{content:attr(data-label);display:block;font-size:12px;color:var(--muted);margin-bottom:4px;font-weight:600}
  .inv-items td.actions{padding-top:4px}
  .inv-items td.actions::before{display:none}
  .inv-items input,.inv-items .inv-qty,.inv-items .inv-price{width:100%!important}
  .inv-items td.inv-line{font-weight:700}
  .inv-sum-preview{max-width:none}
}

/* ===== Toasts ===== */
.toasts{position:fixed;top:16px;right:16px;z-index:200;display:flex;flex-direction:column;gap:10px;max-width:min(92vw,380px)}
.toast{display:flex;align-items:flex-start;gap:10px;background:var(--panel);border:1px solid var(--line);border-left:4px solid var(--muted);
  border-radius:12px;padding:13px 14px;box-shadow:var(--shadow);font-size:14px;opacity:0;transform:translateX(20px);transition:opacity .3s,transform .3s}
.toast.show{opacity:1;transform:none}
.toast.ok{border-left-color:var(--ok)} .toast.err{border-left-color:var(--danger)} .toast.info{border-left-color:var(--acc)}
.toast-msg{flex:1;line-height:1.5;word-break:break-word;color:var(--ink)}
.toast-x{background:none;border:none;color:var(--muted);font-size:20px;line-height:1;cursor:pointer;padding:0 2px}
.toast-x:hover{color:var(--ink)}

/* ===== Unread / Badges ===== */
.nbadge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;
  background:var(--danger);color:#fff;font-size:11px;font-weight:800;border-radius:20px;vertical-align:middle}
.mi .nbadge{margin-left:auto}
.nbadge.dot{min-width:9px;width:9px;height:9px;padding:0;margin-left:6px}
/* Aufleuchten, wenn ein Badge frisch erscheint oder steigt (z. B. neuer Livechat) */
.nbadge.pulse{animation:nbadgePulse 0.9s ease 3}
@keyframes nbadgePulse{0%,100%{transform:scale(1);box-shadow:0 0 0 0 rgba(255,59,48,.55)}50%{transform:scale(1.28);box-shadow:0 0 0 6px rgba(255,59,48,0)}}
.mi.mi-flash{animation:miFlash 0.9s ease 3}
@keyframes miFlash{0%,100%{background:transparent}50%{background:color-mix(in srgb, var(--danger) 18%, transparent)}}
.rows-link tr.unread td{background:color-mix(in srgb, var(--acc-soft) 70%, transparent)}
.rows-link tr.unread td:first-child{box-shadow:inset 3px 0 0 var(--acc)}
.dot-legend{font-size:12.5px;color:var(--muted);display:inline-flex;align-items:center;gap:6px;margin-left:8px}
.chip .cnt{display:inline-block;background:var(--panel2);border-radius:20px;padding:0 7px;font-size:11px;margin-left:4px;color:var(--muted)}
.chip.on .cnt{background:rgba(255,255,255,.25);color:#fff}
.chip.sm2{font-size:12.5px;padding:5px 11px}

/* ===== Ticket-Admin-Leiste + Passwort-Tools ===== */
.ticket-admin-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:18px;padding:12px 14px;background:var(--panel);border:1px solid var(--line);border-radius:12px}
.pw-tools{display:flex;gap:14px;margin-top:8px}
.pw-tools .linkbtn{font-size:13px}

/* ===== Download-Items (Legacy, z. B. Kundenakte) ===== */
.dl-item{display:flex;align-items:center;gap:14px;padding:14px 0;border-bottom:1px solid var(--line)}
.dl-item:last-child{border-bottom:none}
.dl-icon{width:46px;height:46px;flex:0 0 auto;border-radius:12px;background:var(--panel2);display:flex;align-items:center;justify-content:center;font-size:22px}
.dl-icon .ic-svg{color:var(--acc)}
.dl-main{flex:1;min-width:0}
.dl-title{font-weight:700;font-size:15.5px;display:flex;align-items:center;gap:7px;flex-wrap:wrap}
.tag.new-tag{background:var(--ok);color:#fff;border-color:transparent}

/* ===== Download-Karten (Redesign) ===== */
.dl-stats{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:18px}
.dl-stat{flex:1;min-width:120px;background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:14px 16px;display:flex;flex-direction:column;gap:2px}
.dl-stat-num{font-size:26px;font-weight:800;color:var(--acc);line-height:1}
.dl-stat-lbl{font-size:12.5px;color:var(--muted);font-weight:600}
.panel-ic{display:inline-flex;vertical-align:-3px;margin-right:4px;color:var(--acc)}
.panel-ic .ic-svg{color:var(--acc)}
.dl-card{border:1px solid var(--line);border-radius:14px;padding:14px 16px;margin-bottom:12px;background:var(--panel);transition:border-color .18s,box-shadow .18s}
.dl-card:last-child{margin-bottom:0}
.dl-card:hover{border-color:var(--acc);box-shadow:0 4px 18px rgba(0,0,0,.10)}
.dl-card-row{display:flex;align-items:center;gap:14px}
.dl-card .dl-meta{font-size:13px;color:var(--muted);margin-top:3px;line-height:1.5}
.dl-card .dot-sep{opacity:.55;margin:0 1px}
.dl-btn{flex:0 0 auto;display:inline-flex;align-items:center;gap:7px;white-space:nowrap}
.dl-notes{display:flex;gap:9px;margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.dl-notes-ic{flex:0 0 auto;color:var(--acc);margin-top:1px}
.dl-notes-ic .ic-svg{color:var(--acc)}
.dl-notes-body{font-size:14px;line-height:1.6;color:var(--ink);word-break:break-word}
.dl-notes-body a{color:var(--acc);text-decoration:underline;text-underline-offset:2px;word-break:break-all}
.note-box .note-body a{color:var(--acc);font-weight:600;text-decoration:underline;text-underline-offset:2px;word-break:break-all}
@media(max-width:560px){
  .dl-card-row{flex-wrap:wrap}
  .dl-btn{width:100%;justify-content:center;margin-top:4px}
}
/* Hilfe-Liste + Empty-State-Text */
.empty-state p{margin:0 0 4px}
.dl-help-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}
.dl-help-list li{display:flex;align-items:flex-start;gap:9px;font-size:14px;line-height:1.55;color:var(--ink)}
.dl-help-list li .ic-svg{flex:0 0 auto;margin-top:2px;color:var(--ok)}
.dl-help-list a{color:var(--acc);text-decoration:underline;text-underline-offset:2px}

/* ===== Dashboard: Quickbar + Activity-Feed ===== */
.quickbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:22px}
.card.hot{border-color:var(--danger)}
.card.hot .card-ic{background:rgba(229,72,77,.14);color:var(--danger)}
.feed-row{display:flex;align-items:flex-start;gap:12px;padding:11px 0;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink)}
.feed-row:last-child{border-bottom:none}
.feed-row:hover{text-decoration:none}
.feed-row:hover .feed-text{color:var(--acc)}
.feed-ic{width:30px;height:30px;flex:0 0 auto;border-radius:9px;background:var(--panel2);display:flex;align-items:center;justify-content:center;font-size:15px}
.feed-text{display:flex;flex-direction:column;gap:2px;font-size:14px;line-height:1.4}
.listrow-link{text-decoration:none;color:var(--ink)}
.listrow-link:hover{text-decoration:none}
.listrow-link:hover strong,.listrow-link:hover{color:var(--acc)}

/* ===== Sub-Tabs (Kundenakte-Vormenü) ===== */
.subtabs{display:flex;gap:4px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin:6px 0 22px}
.subtab{padding:10px 16px;font-weight:600;font-size:14.5px;color:var(--muted);text-decoration:none;border-bottom:2px solid transparent;margin-bottom:-1px}
.subtab:hover{color:var(--ink);text-decoration:none}
.subtab.active{color:var(--acc);border-bottom-color:var(--acc)}
button.subtab{background:none;border:0;border-bottom:2px solid transparent;cursor:pointer;font-family:inherit}

/* ===== Ankündigungen, Status, Avatar ===== */
.s-geschlossen{background:var(--panel2);color:var(--muted)}
.ann{padding:14px 0;border-bottom:1px solid var(--line)}
.ann:last-child{border-bottom:none}
.ann-head{display:flex;justify-content:space-between;gap:10px;align-items:baseline;margin-bottom:5px;flex-wrap:wrap}
.ann-head strong{font-size:15.5px}
.ann-body{font-size:14.5px;line-height:1.65;color:var(--ink);white-space:pre-wrap}
.avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--acc),var(--acc-d));color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:800;font-size:15px;flex:0 0 auto}
.topbar .who{display:flex;align-items:center;gap:11px}
.acct-head{display:flex;align-items:center;gap:14px;margin-bottom:20px}
.acct-head .avatar{width:54px;height:54px;font-size:22px;border-radius:16px}
.acct-head .nm{font-weight:800;font-size:17px}

/* ===== Glocke / Benachrichtigungen ===== */
.bell{position:relative;text-decoration:none;font-size:20px;margin-left:14px;flex:0 0 auto}
.bell .nbadge{position:absolute;top:-7px;right:-9px}
.soundbtn{background:none;border:none;color:var(--ink);cursor:pointer;padding:4px;margin-left:14px;display:inline-flex;align-items:center;opacity:.8;flex:0 0 auto}
.soundbtn:hover{opacity:1}
.soundbtn .ic-svg{width:21px;height:21px}
.soundbtn .snd-off{display:none}
.soundbtn.off{opacity:.55}
.soundbtn.off .snd-on{display:none}
.soundbtn.off .snd-off{display:inline-flex;align-items:center}
.tmutebtn{display:inline-flex;align-items:center;gap:6px;background:none;border:1px solid var(--line);border-radius:20px;color:var(--muted);cursor:pointer;font:inherit;font-size:12.5px;padding:4px 10px;margin-left:10px}
.tmutebtn .ic-svg{width:15px;height:15px}
.tmutebtn.off{color:var(--danger);border-color:var(--danger)}
.notif{display:flex;gap:12px;align-items:flex-start;padding:13px 0;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink)}
.notif:last-child{border-bottom:none}
.notif.unseen{background:var(--acc-soft);margin:0 -12px;padding:13px 12px;border-radius:8px}
.notif:hover{text-decoration:none}
.notif .ni{font-size:18px}
.notif.archived{opacity:.62;cursor:default}

/* ===== Ticket-Redesign (Grid + Sidebar + Anhänge + Sterne) ===== */
.ticket-grid{display:grid;grid-template-columns:1fr 300px;gap:20px;align-items:start}
.ticket-side .panel{padding:16px}
.side-h{font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin:0 0 10px;font-weight:800}
.side-row{display:flex;justify-content:space-between;gap:10px;padding:7px 0;border-bottom:1px solid var(--line);font-size:14px;word-break:break-word}
.side-row:last-of-type{border-bottom:none}
.side-row > span:first-child{color:var(--muted);flex:0 0 auto}
.side-lbl{display:block;font-size:12px;color:var(--muted);margin:6px 0 4px}
.ticket-side select{width:100%}
.attach{display:inline-flex;align-items:center;gap:6px;margin-top:8px;background:var(--panel2);border:1px solid var(--line);border-radius:8px;padding:6px 10px;font-size:13px;text-decoration:none;color:var(--ink)}
.attach:hover{border-color:var(--acc);text-decoration:none}
.filelabel{font-size:13px;font-weight:600}
.rate-box .stars{display:flex;flex-direction:row-reverse;justify-content:flex-end;gap:4px;font-size:30px;margin:6px 0 12px;line-height:1}
.stars .star input{display:none}
.stars .star{color:var(--line2);cursor:pointer}
.stars .star:hover,.stars .star:hover ~ .star{color:#f5a623}
.stars label.star:has(input:checked),.stars label.star:has(input:checked) ~ .star{color:#f5a623}
.done{text-decoration:line-through;color:var(--muted)}
.ob-toggle .check{margin:0}
@media(max-width:860px){.ticket-grid{grid-template-columns:1fr}}

/* ===== Fortschrittsbalken + Wissensdatenbank ===== */
.progress{height:8px;border-radius:6px;background:var(--panel2);overflow:hidden;margin:6px 0 14px}
.progress span{display:block;height:100%;background:linear-gradient(90deg,var(--acc),var(--acc-d))}
.kb-item{border-bottom:1px solid var(--line);padding:2px 0}
.kb-item:last-child{border-bottom:none}
.kb-item summary{cursor:pointer;font-weight:600;padding:10px 0;list-style:none}
.kb-item summary::-webkit-details-marker{display:none}
.kb-item summary::before{content:"▸";color:var(--acc);display:inline-block;width:18px}
.kb-item[open] summary::before{content:"▾"}
.kb-body{padding:2px 0 14px 18px;color:var(--ink);line-height:1.65;white-space:pre-wrap}
.kb-body a,.ann-body a{color:var(--acc);text-decoration:underline;text-underline-offset:2px;word-break:break-all}

/* ===== Seitenkopf mit Aktion, Empty-State, schreibgeschützte Checkliste ===== */
.page-head{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:4px}
.page-head h1{margin:0}
.empty-state{text-align:center;padding:32px 16px}
.empty-state .empty-ic{width:58px;height:58px;border-radius:50%;background:var(--panel2);display:flex;align-items:center;justify-content:center;margin:0 auto 14px;color:var(--acc)}
.empty-state .empty-ic svg{width:26px;height:26px}
.ob-ro{margin:8px 0;display:flex;gap:9px;align-items:center;font-weight:500;color:var(--ink)}
.ob-ro input{accent-color:var(--ok)}

/* ===== Absende-Sperre / Ladeanzeige ===== */
@keyframes kvspin{to{transform:rotate(360deg)}}
.btn-loading{position:relative;pointer-events:none;opacity:.92}
.btn-loading::before{content:"";display:inline-block;width:14px;height:14px;margin-right:8px;vertical-align:-2px;
  border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:kvspin .7s linear infinite}
form.is-submitting{pointer-events:none}
form.is-submitting input,form.is-submitting select,form.is-submitting textarea{opacity:.55}

/* ===== Ticket-Messenger ===== */
.chat{display:flex;flex-direction:column;gap:14px;margin-bottom:16px;padding:4px 2px}
.chat-day{align-self:center;margin:4px 0}
.chat-day span{background:var(--panel2);color:var(--muted);font-size:12px;font-weight:600;padding:4px 12px;border-radius:20px}
.cmsg{display:flex;gap:10px;align-items:flex-end;max-width:84%}
.cmsg.them{align-self:flex-start}
.cmsg.me{align-self:flex-end;flex-direction:row-reverse}
.cavatar{width:32px;height:32px;flex:0 0 auto;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:800;background:var(--panel2);color:var(--muted)}
.cmsg.me .cavatar{background:linear-gradient(135deg,var(--acc),var(--acc-d));color:#fff}
.cbubble{background:var(--panel2);border:1px solid var(--line);border-radius:16px;padding:10px 13px;min-width:0}
.cmsg.them .cbubble{border-bottom-left-radius:5px}
.cmsg.me .cbubble{background:var(--acc-soft);border-color:transparent;border-bottom-right-radius:5px}
.cmeta{display:flex;gap:8px;align-items:baseline;margin-bottom:3px}
.cmeta strong{color:var(--ink);font-size:12.5px}
.cmeta span{font-size:11.5px;color:var(--muted)}
.ctext{font-size:14.5px;line-height:1.55;color:var(--ink);white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}
.cmsg .attach{margin-top:8px}

/* Composer (Messenger-Eingabe) */
.composer{position:sticky;bottom:0;background:var(--bg);border:1px solid var(--line);border-radius:16px;padding:10px;margin-top:6px;box-shadow:var(--shadow);z-index:4}
.composer-row{display:flex;align-items:flex-end;gap:8px}
.composer textarea{flex:1;min-height:44px;max-height:170px;resize:none;border:1px solid var(--line2);border-radius:12px;padding:12px;background:var(--input);color:var(--ink);font:inherit;line-height:1.45}
.composer-attach{flex:0 0 auto;width:44px;height:44px;border-radius:12px;border:1px solid var(--line2);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--muted)}
.composer-attach:hover{border-color:var(--acc);color:var(--acc)}
.composer-attach input{display:none}
.composer-send{flex:0 0 auto;height:44px;gap:8px;white-space:nowrap}
.composer-foot{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px;flex-wrap:wrap}
.composer-hint{font-size:12px;color:var(--muted)}
.kv-ts{margin-top:8px}
.kv-ts:empty{margin:0}
/* Captcha beim Senden als zentrierter Dialog (im fixen Ticket-Layout nicht abgeschnitten) */
.kv-ts-backdrop{position:fixed;inset:0;background:rgba(8,12,20,.55);backdrop-filter:blur(2px);z-index:1200;display:none;align-items:center;justify-content:center;flex-direction:column;gap:14px}
.kv-ts-backdrop.show{display:flex}
.kv-ts-cap{color:#fff;font-size:14px;font-weight:600;text-shadow:0 1px 2px rgba(0,0,0,.4)}
.kv-ts.kv-ts-open{position:fixed;left:50%;top:50%;transform:translate(-50%,-50%);z-index:1201;margin:0;
  background:var(--panel);padding:18px;border-radius:16px;box-shadow:0 24px 60px rgba(0,0,0,.5);
  min-width:312px;min-height:78px;display:flex;align-items:center;justify-content:center}
@media(max-width:560px){.composer-send span{display:none}.composer-send{width:44px;padding:0;justify-content:center}.cmsg{max-width:92%}}

/* Ticket-Ansicht als fixe App: Seite scrollt nicht, nur der Chat scrollt */
body.ticketview{overflow:hidden}
body.ticketview .layout{height:100vh;height:100dvh;min-height:0;overflow:hidden}
body.ticketview .content{height:100vh;height:100dvh;overflow:hidden}
body.ticketview .page{flex:1;min-height:0;display:flex;flex-direction:column;overflow:hidden;padding:16px 28px}
body.ticketview .ticket-top,body.ticketview h1,body.ticketview .ticket-meta{flex:0 0 auto}
body.ticketview h1{margin:6px 0 4px}
body.ticketview .ticket-grid{flex:1;min-height:0;height:100%;align-items:stretch;overflow:hidden}
body.ticketview .ticket-main{min-height:0;height:100%;display:flex;flex-direction:column}
body.ticketview .chat{flex:1;min-height:0;overflow-y:auto;margin-bottom:0;padding-right:6px}
body.ticketview .composer{position:static;flex:0 0 auto;margin-top:10px}
body.ticketview .ticket-side{max-height:100%;overflow-y:auto}
@media(max-width:860px){
  body.ticketview .ticket-grid{display:flex;flex-direction:column;gap:14px}
  body.ticketview .ticket-side{order:-1;flex:0 0 auto;max-height:38vh}
  body.ticketview .ticket-main{flex:1;min-height:0}
}

/* ===== SVG-Icons (ersetzen Emojis) ===== */
.ic-svg{display:inline-block;vertical-align:-0.18em}
.mi .ic{display:inline-flex;width:20px;height:20px;align-items:center;justify-content:center;opacity:.85}
.mi.active .ic,.mi:hover .ic{opacity:1}
.themebtn .ic{display:inline-flex;width:20px;height:20px;align-items:center;justify-content:center}
h1 .ic-svg,h2 .ic-svg,h3 .ic-svg{vertical-align:-0.15em;margin-right:4px;color:var(--acc)}
.card-ic .ic-svg{width:22px;height:22px}
.feed-ic .ic-svg{width:16px;height:16px}
.dl-icon .ic-svg{width:22px;height:22px;color:var(--acc)}
.notif .ni .ic-svg{width:18px;height:18px}
.bell .ic-svg{width:22px;height:22px}
.note-box .note-ic .ic-svg{width:22px;height:22px;color:var(--acc)}
.empty-state .empty-ic .ic-svg{width:26px;height:26px}
.tag .ic-svg{width:14px;height:14px;vertical-align:-0.2em}
.side-row .ic-svg,.status .ic-svg{width:14px;height:14px}